Shipping Policy

Shipping Policy – Sereluxx

At Sereluxx, we’re committed to delivering your favorite products quickly, safely, and reliably — no matter where you are in the world.

Where Do We Ship?

We proudly ship worldwide, including:

  • United States 🇺🇸

  • United Kingdom 🇬🇧

  • Canada 🇨🇦

  • Australia 🇦🇺

  • Europe & more 🌐

Estimated Delivery Times

Region Estimated Delivery Time
USA & UK 7–14 business days
Canada & Europe 10–18 business days
Australia 10–20 business days
Rest of World 14–28 business days

Note: Delivery times may vary slightly based on product availability, customs delays, or high-demand seasons.

Shipping Costs

We offer Free Standard Shipping on all orders — no minimum required!

Processing Time

All orders are processed within 1–4 business days after payment confirmation.
Once shipped, you’ll receive a tracking number via email.

Tracking Your Order

You will receive an email with a tracking number once your order is shipped. You can track your shipment through the link provided.

If you haven't received your tracking info within 5 business days, please email us at:
📧 sereluxxofficial@gmail.com

Customs & Duties

Please note that Sereluxx is not responsible for any customs fees or import taxes that may apply to your country. These charges (if any) are the buyer’s responsibility.

Delayed or Lost Packages

While most orders arrive on time, there may occasionally be delays due to:

  • Customs clearance

  • Postal service delays

  • COVID-19 or weather-related issues

If your order is significantly delayed or appears lost, please contact us — we’ll do our best to resolve the issue promptly.

Questions?

Feel free to contact us anytime at sereluxxofficial@gmail.com
We’re always happy to help!